GoTides
Last updated: 20/04/2026

---

1. Overview

These Terms & Conditions (“Terms”) govern your use of the GoTides website and services (the “Services”). By accessing or purchasing from our website, you agree to be bound by these Terms.

If you do not agree, you must not use our Services.

---

2. Eligibility

By using this website, you confirm that:

• You are at least 18 years of age
• You are legally capable of entering into a binding agreement
• You will comply with all applicable laws and regulations

---

3. Products & Intended Use

All products sold by GoTides are supplied strictly for research and laboratory purposes only.

By purchasing, you acknowledge and agree:

• Products are not intended for human consumption, therapeutic, or diagnostic use
• Products are not approved by the TGA or any regulatory authority for medical use
• You are responsible for ensuring compliance with all applicable laws in your jurisdiction

GoTides makes no representations or warranties regarding suitability for any purpose outside controlled research environments.

---

4. Orders & Acceptance

All orders are subject to acceptance and availability.

We reserve the right to:

• Refuse or cancel any order
• Limit quantities
• Verify information before processing

If your order is cancelled, you will be notified and refunded where applicable.

---

5. Pricing & Payments

All prices are listed in AUD unless otherwise stated.

We reserve the right to:

• Change prices at any time
• Correct pricing errors

Payment must be received in full before orders are processed and dispatched.

---

6. Shipping & Delivery

We aim to process and dispatch orders promptly, however:

• Delivery timeframes are estimates only
• We are not liable for delays caused by carriers or external factors
• Risk transfers to you once the order is dispatched

You are responsible for ensuring shipping details are accurate.

---

7. No Returns Policy (Important)

Due to the nature of our products and strict safety and handling requirements:

👉 All sales are final.
👉 We do not accept returns or exchanges.

Exceptions may be made only where:

• The product is defective
• The wrong item was supplied

All claims must be made within a reasonable timeframe of delivery.

---

8. Product Handling & Responsibility

You agree to:

• Handle all products safely and appropriately
• Store products under suitable conditions
• Use products only in lawful, controlled environments

GoTides is not liable for misuse, improper handling, or unauthorised use.

---

9. Limitation of Liability

To the maximum extent permitted by law:

• GoTides is not liable for any indirect, incidental, or consequential damages
• Our total liability is limited to the amount paid for the product

This includes, but is not limited to:

• Loss of profits
• Loss of data
• Personal or third-party damages

---

10. Intellectual Property

All content on this website (including logos, branding, text, and images) is the property of GoTides.

You may not:

• Reproduce
• Distribute
• Use content for commercial purposes

Without prior written consent.

---

11. Privacy

Your use of our Services is also governed by our Privacy Policy.

---

12. Prohibited Use

You agree not to:

• Use the website for unlawful purposes
• Attempt to breach security systems
• Misrepresent identity or intent
• Resell products where prohibited

---

13. Changes to Terms

We reserve the right to update these Terms at any time.

Changes will take effect immediately upon posting.

---

14. Governing Law

These Terms are governed by the laws of Victoria, Australia.

Any disputes will be subject to the jurisdiction of Australian courts.

---

15. Contact

For any questions regarding these Terms:

📧 contact@gotides.com.au