Frequently Asked Questions
What are your products intended for?
All products available on GoTides are intended strictly for laboratory research and scientific use only. They are not approved for human or veterinary use
How pure are your peptides?
Our peptides are manufactured to ≥99% purity standards and undergo rigorous third-party analytical testing to ensure consistency and quality
Do you provide testing or certificates
Yes, batch-specific Certificates of Analysis (CoA) are available upon request to verify purity and composition.
Where are your products manufactured?
Our peptides are produced in GMP-compliant, ISO-certified facilities to ensure high manufacturing standards and reliability.
When will i receive my products
We ship via express AusPost, most deliveries will arrive 1-2 days after shipping with tracking provided
Do you offer bulk pricing?
Yes, we offer competitive pricing for bulk and wholesale orders. Please visit our bulk orders page for more information.
Where are bulk orders shipped from?
Bulk orders are fulfilled through our international supply chain to ensure availability and cost efficiency.
Are your products approved for medical use?
No. All products are sold strictly as research chemicals and are not approved by any regulatory authority for therapeutic or diagnostic use.
Can I use these products personally?
No. By purchasing, you agree that products will only be used in a controlled research setting by qualified professionals.
What payment methods do you accept?
We accept secure online payments through major providers. All transactions are encrypted and protected.
Is my information secure?
Yes, we use industry-standard encryption and security protocols to protect all customer data.
Do you accept returns?
Due to the nature of our products, we generally do not accept returns. However, if there is an issue with your order, please contact us and we will resolve it promptly.
What if my order arrives damaged or incorrect?
Please contact us immediately with photos and details. We will arrange a replacement or solution as quickly as possible.
Still have questions?
Our team is here to help. Contact us anytime and we’ll get back to you as soon as possible.
